Last Updated: October 14, 2026
1. Introduction
Provident Title Company (“Provident Title,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information collected through our website, https://providenttitle.com/ (the “Website”).
This Privacy & Cookie Policy explains how we collect, use, disclose, and protect personal information when you visit our Website, contact us, or interact with our online services. It also explains how cookies and similar tracking technologies are used and how you can manage your preferences.
This Policy primarily applies to information collected through the Website. Information collected in connection with title insurance, escrow transactions, or other professional services may also be governed by additional privacy notices, including our applicable financial privacy disclosures.
2. Information We Collect
Depending on how you interact with our Website, we may collect the following categories of information:
Information You Provide Voluntarily
- Name and contact information, including email address and telephone number.
- Information submitted through contact forms, inquiries, or service requests.
- Property or transaction-related information voluntarily provided when requesting title or escrow services.
- Other information you choose to share with us.
Information Collected Automatically
When you access our Website, certain technical information may be collected, including:
- Internet Protocol (IP) address.
- Browser type, operating system, and device information.
- Pages visited, referring websites, and browsing activity.
- Approximate geographic location derived from technical information.
- Cookies and similar tracking identifiers, where applicable.
Some of this information may be collected through third-party analytics and website services, subject to applicable privacy laws and consent requirements.
3. How We Use Personal Information
We may use information collected through the Website to:
- Respond to inquiries and communicate with visitors.
- Provide information about our title insurance and escrow services.
- Process and support requests for services.
- Maintain, operate, and improve the Website.
- Understand website usage and performance.
- Protect against unauthorized activity, fraud, and security threats.
- Comply with applicable legal, regulatory, and contractual obligations.
- Maintain business records and support legitimate business operations.
We limit the collection and use of personal information to purposes that are reasonably necessary and appropriate for the relevant interaction, subject to applicable law.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to support website functionality, remember preferences, and understand website performance.
Cookies are small data files stored on your device when you visit a website. Some cookies are essential for normal operation, while others support optional features, analytics, or third-party services.
4.1 Types of Cookies
Functional Cookies
These cookies support essential website functionality, security, and user preferences. They may be necessary for the Website to operate correctly.
Preference Cookies
These cookies may remember optional visitor preferences to improve the browsing experience.
Statistics Cookies
These cookies help us understand how visitors use the Website, such as which pages are visited and how users interact with website content.
Marketing Cookies
Marketing cookies, where used, may support advertising-related functionality, measurement, or personalized content.
The use of a cookie category in this Policy does not necessarily mean that cookies in that category are currently active on the Website.
4.2 Google Analytics
We use Google Analytics 4 to help understand website traffic and visitor interactions.
Google Analytics may process information such as pages visited, browser and device characteristics, interactions with website content, and approximate geographic location.
Google’s use of information is governed by its applicable privacy terms and policies.
Google Privacy Policy: https://policies.google.com/privacy
4.3 Other Third-Party Services
Our Website may use or display content provided by third parties, including Google Maps, YouTube, and externally hosted website resources.
When these services are loaded, they may process technical information about visitors in accordance with their own privacy policies.
We also provide links to external social media platforms, including Facebook and LinkedIn. Following these links takes visitors to websites operated by those third parties.
5. Cookie Consent and Preferences
We use a cookie consent management tool to provide visitors with information about cookies and available privacy choices.
Where required by applicable law, we seek visitor consent before activating non-essential cookies or similar tracking technologies.
You may review and change your cookie preferences using the controls below. Disabling certain optional cookies may affect some website features.
Manage Cookie Preferences
Cookies Used on This Website
The following section provides information about cookies and tracking technologies identified in our website configuration, including their purposes and available retention details.
You may also manage or delete cookies using your browser settings.
6. How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary for the purposes described in this Policy, including:
- Website hosting, maintenance, and technology providers.
- Analytics and technical service providers.
- Professional service providers supporting our business operations.
- Government authorities or other parties when required by applicable law.
- Parties involved in a corporate reorganization, merger, acquisition, or similar transaction, subject to applicable legal requirements.
Service providers may process information on our behalf in accordance with applicable agreements and legal obligations.
Any sale or sharing of personal information, as those terms are defined under applicable privacy laws, is subject to the disclosures and rights described in our applicable state privacy notices.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory requirements.
Retention periods may vary depending on the type of information, its purpose, the nature of our relationship with the individual, and applicable legal requirements.
Information that is no longer required will be deleted, de-identified, or otherwise handled in accordance with applicable retention and security practices.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
Visitors should avoid submitting sensitive financial information, identification documents, Social Security numbers, or other confidential transaction information through ordinary contact forms or unsecured communication channels.
9. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have rights concerning personal information we maintain about you.
These rights may include:
- Requesting access to personal information.
- Requesting correction of inaccurate information.
- Requesting deletion of personal information, subject to applicable exceptions.
- Requesting information about how personal information is used or disclosed.
- Objecting to certain processing activities.
- Opting out of qualifying sales or sharing of personal information.
- Withdrawing consent where processing depends on consent.
- Exercising applicable privacy rights without unlawful discrimination or retaliation.
We may need to verify your identity before fulfilling certain requests. Some requests may be subject to legal or regulatory exceptions.
To submit a privacy-related inquiry or request, please use the contact information provided in Section 15 or the methods described in our applicable privacy notices.
10. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.
These rights may include access, correction, deletion, and the ability to opt out of qualifying sales or sharing of personal information, subject to statutory exceptions.
Certain financial information and business activities may be subject to separate federal or state privacy requirements or statutory exemptions.
For additional information, please review:
CCPA Privacy Notice: https://providenttitle.com/privacy-notice-ccpa/
GLBA Privacy Notice: https://providenttitle.com/privacy-notice-glba/
Applicable opt-out preference signals, including Global Privacy Control, will be handled in accordance with relevant legal requirements.
11. Children’s Privacy
Our Website is intended for individuals seeking information about professional title and escrow services and is not directed toward children under the age of 13.
We do not knowingly solicit personal information directly from children under 13 through the Website.
If you believe a child has submitted personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.
12. Links to External Websites
Our Website may contain links to third-party websites that we do not operate or control.
These websites may have different privacy practices and policies. We encourage visitors to review the privacy notices and terms of any external websites they visit.
We are not responsible for the privacy practices or content of third-party websites.
13. Business Transfers
If Provident Title Company undergoes a merger, acquisition, reorganization, sale of assets, or similar business transaction, relevant personal information may be transferred as part of that transaction, subject to applicable privacy laws and confidentiality obligations.
14. Changes to This Policy
We may update this Privacy & Cookie Policy periodically to reflect changes in our website operations, privacy practices, technology, or applicable legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
Where required by law, additional notice or consent will be provided before material changes take effect.
15. Contact Information
If you have questions, concerns, or requests relating to this Privacy & Cookie Policy, please contact:
Provident Title Company
6345 Balboa Blvd., Bldg. 4 – Suite 285
Encino, California 91316
United States
Telephone: (800) 794-8094
Email: info@providenttitle.com
Website: https://providenttitle.com/